In the last decade, this world has become a social world. Talking to my kids face to face is often replaced by sending them a text or a Facebook massage. Skyping college students or missionaries has replaced phoning them.
Besides all these fairly drastic changes in the way we communicate, finding out whether we should trust doing business with a company or not has changed from contacting the Better Business Bureau to shuffling through ratings and reviews from previous customers.
One rating and review software has proven itself time and again to be the leader in not only getting more people to give honest feedback on their experiences with the product or service in question, but also to resolve issues in delivery or product expectations more quickly and more efficiently. That social marketing software is Shopper Approved.
Companies concerned about their social marketing should consider using a five star rating and review software like Shopper Approved. Although social marketing is still something most of our parents and almost all of our grandparents don’t understand, it is here to stay. As long as there is business being done through the internet, there will be a need to provide a socially acceptable way for business owners to communicate with their clients and potential customers.
Shopper Approved has proven itself worthy to be called the leader in social marketing software because of its extensive reach in obtaining several times more responses to requests for feedback than its closest competitor. Its software is extremely easy for programming gurus to add to their websites, since all they need to do is copy and paste a snippet of code onto their checkout page in order to make the totally automatic system work.
With Shopper Approved, companies average more than a four out of five star rating because owners have the ability to move unhappy one-star customers to five-star customers by resolving issues and overcoming their customers’ challenges.
When it comes to social marketing software, Shopper Approved has the ability to provide ratings, reviews, and the all important testimonials to sites that are looking to improve their brand awareness as well as the number of visitors that convert into customers.